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Reviews

I went to all of the retail piano stores in the area, checked out some craigslist ads, and The Piano Shoppe was my last stop. The owner is Bob Kimball who has years of experience with pianos. He knows them inside and out. Bob has a small, diverse selection of pianos. And I fell in love with one of them. The piano was over a decade old, but you would swear it was brand new if you saw and played it. When it came time to purchase, Bob was great to work with. He went out of his way to make sure I was satisfied with some minor issues that came up, plus he was willing to negotiate with me to meet me at a price I could afford. And he was kind and patient from the first moment I walked in the door. The beauty of working with Bob is he is also a piano tuner, so you get free tunings with your purchase. Delivery was also included! He’s the only salesman in the store, and he’s local so he’s not going anywhere. And I plan to take advantage of his tuning services for as long as he’s available! If you’re looking for a piano, a tuner, or just have general questions about pianos, go to downtown Cary and visit Bob at the Piano Shoppe!

Roger H.
male avatar

I recently purchased a piano from The Piano Shoppe in Cary. Bob Kimball was extremely helpful, answered all my questions and worked with my schedule to have the piano delivered to my home an hour and a half away. The delivery crew Bob used were very professional and did a wonderful job of getting the piano up the stairs to my second floor bonus room. No scratches on the walls–I was very impressed with their work. Bob also helped with getting the piano upstairs and then made sure it was in tune before he left. I am very satisfied with my experience with Bob and The Piano Shoppe and would highly recommend Bob and The Piano Shoppe to anyone interested in purchasing a piano.

Selene G.
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Deciding to sell my Steinway Model M was a difficult decision made necessary by downsizing, but Bob Kimball made the process quick and easy. He found a good home for my piano for a good price. I highly recommend his services.

James R.
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We met Bob Kimball, owner of the Piano Shoppe 8 years ago when we moved to Cary. We moved a very old piano and Bob has continued to provide outstanding tuning and repair service over the years. He is very professional. I have referred many friends looking to buy a piano to Bob over the years.

Robin E
female avatar

Bob is a local treasure. He is not only a trust-worthy business professional (BBB accredited), but a well-respected contributor to the local music industry. I have been extremely satisfied with the grand piano I purchased from him, not only in the quality of the piano, but also his wonderful customer service over the years to maintain the instrument.

Lauren S
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Unbiased reviews from real customers

Having spent decades buying and selling pianos the Piano Shoppe of Cary would like to thank all our customers for their patronage and honesty in reviewing purchases they have made from us. Our customer reviews tell us how were doing and we need to do better. Please take a moment to read our customer reviews for your peace of mind. Our Reviews include customers comments from around the Raleigh area, Durham,Chapel Hill,wake county, Johnston county and many more.

Piano Shoppe of Cary reviews

Steinway Grand

Steinway Grand